Shipping policy
Last updated: 14 October 2026
DELIVERY AND COLLECTION
Delivery options and the total charge are shown at checkout for your address and basket. If no suitable delivery option appears, please contact us for a quote before ordering.
Collection is available where offered at checkout. Wait for confirmation that your order is ready and check the collection location.
PRODUCTION TIME AND DELIVERY TIME
Printing, personalisation, artwork checks and any agreed proof approval take place before dispatch. A Standard or Express delivery option relates to transport after dispatch; it does not promise same-day production or next-day arrival.
Check the product page or your written quote for the production and delivery estimate. Tell us about any essential deadline before ordering so we can confirm whether we can meet it.
If no different delivery period is agreed, consumer goods will be delivered without undue delay and within 30 days of the contract being made. We will contact you if there is a delay. Your statutory rights concerning late or failed delivery remain unchanged.
CURRENT UK DELIVERY CHARGES
Eligible products in our packed-weight parcel range use these bands:
• Up to 2 kg: £3.95.
• Over 2 kg and up to 5 kg: £5.95.
• Over 5 kg and up to 10 kg: £9.95.
Other eligible products in our general delivery range offer Standard delivery at £8 or Express delivery at £15, up to 10 kg.
Rates depend on the products, their delivery groups and your destination. A basket containing products from different delivery groups may have combined charges; the final amount is shown before payment.
There is currently no automatic free-delivery offer for orders over £125.
ORDERS NEEDING A QUOTE
Orders over 10 kg, oversized goods and items requiring special handling need a delivery quote. This can include large frames, boards, banners and customer originals sent for scanning or transfer.
Please contact us with the product, quantity and delivery postcode. We will confirm the delivery arrangement and charge before you commit to a quoted order. If checkout offers a rate for a mixed basket over 10 kg, contact us first so we can check the full shipment.
We arrange suitable packaging and choose the carrier for each shipment. A particular Royal Mail, Post Office or courier service is not guaranteed unless we confirm it in writing.
For destinations without a checkout rate, including overseas destinations, contact us before ordering.
DELIVERY PROBLEMS
Please check your delivery address before paying. Contact us promptly if it needs changing; we will explain whether a change is still possible and any additional cost before you agree.
Tell us if a parcel is late, missing or arrives damaged. Photographs of damage and packaging can help us investigate, but are not a condition of your statutory rights.
For consumer deliveries arranged by us, we remain responsible until you, or someone you nominate, receives the goods. You do not need to pursue our carrier yourself.
CONTACT
Kwik Film FinchleyPrinting.com
795 High Road
North Finchley
London N12 8JT
United Kingdom
Email: orders@kwikfilm.com
Telephone: 020 8446 7999